Privacy

This Privacy Policy ("Privacy Policy") describes how Inklink ApS ("Inklink", "we", "us", or "our") collects, uses, discloses, and protects personal data when you use the Inklink mobile application, website, and related services (collectively, the "Services" or "Inklink Platform").

Inklink is committed to protecting your privacy and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

1. Who We Are (Data Controller)

Company: Inklink ApS

Country: Denmark

Website: https://theinklink.com

Support email: support@inklinkup.com

Inklink acts as a data controller for personal data processed in connection with the Services, except where Inklink acts as a data processor on behalf of tattoo studios or artists.

2. Who This Policy Applies To

This Privacy Policy applies to:

• Clients booking tattoo services
• Tattoo studios and artists
• Visitors to our website
• Anyone using the Inklink Platform

3. Personal Data We Collect

3.1 Information You Provide Directly

We may collect:

• Name
• Email address
• Phone number
• Profile photo
• Account login credentials
• Booking details (appointment date, artist, studio)
• Messages and communications within the platform
• Tattoo reference images or descriptions (if provided)
• Payment-related metadata (never full card details)

3.2 Information Collected Automatically

When you use the Services, we may collect:

• IP address
• Device type, operating system, and app version
• Usage data (pages viewed, actions taken)
• Date and time of access
• Cookies or similar technologies (see Section 10)

3.3 Payment Information

Payments are processed by third-party payment providers (e.g. Stripe).

Inklink does not store full credit or debit card details.

We may receive:

• Payment status
• Transaction IDs
• Partial card identifiers (e.g. last 4 digits)
• Refund and chargeback status

4. How We Use Personal Data

We process personal data for the following purposes:

• To create and manage user accounts
• To facilitate bookings between clients and artists/studios
• To process deposits and payments
• To communicate with users about bookings, updates, or support
• To send transactional notifications (email/SMS)
• To improve and optimize the Services
• To prevent fraud, abuse, or misuse
• To comply with legal and regulatory obligations

5. Legal Basis for Processing (GDPR)

Inklink processes personal data under the following legal bases:

• Contractual necessity – to provide the Services you request
• Consent – for marketing communications or optional features
• Legitimate interests – to improve services, ensure security, and prevent fraud
• Legal obligation – for accounting, tax, and regulatory compliance

6. How We Share Personal Data

We may share personal data with:

6.1 Tattoo Studios & Artists

Relevant booking and contact details are shared with the selected studio or artist to perform the tattoo services.

6.2 Service Providers

We use trusted third parties for:

• Payment processing
• Hosting and infrastructure
• Email and SMS delivery
• Analytics and monitoring

These providers only process data according to our instructions and applicable data protection agreements.

6.3 Legal & Compliance

We may disclose personal data if required to:

• Comply with law or legal process
• Respond to lawful requests from authorities
• Protect the rights, safety, or property of Inklink or users

Inklink does not sell personal data.

7. International Data Transfers

Some service providers may process data outside the EU/EEA.

When this occurs, Inklink ensures appropriate safeguards, such as:

• EU Standard Contractual Clauses (SCCs)
• Adequacy decisions where applicable

8. Data Retention

We retain personal data only as long as necessary for:

• Providing the Services
• Legal, tax, and accounting obligations
• Resolving disputes and enforcing agreements

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights (GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

Requests can be made by contacting: support@inklinkup.com

10. Cookies & Tracking Technologies

Inklink may use cookies or similar technologies to:

• Enable core functionality
• Remember preferences
• Analyze usage and improve performance

You can manage cookie preferences through your browser or device settings.

11. Security Measures

Inklink implements technical and organizational safeguards to protect personal data, including:

• Encrypted connections (HTTPS)
• Secure authentication mechanisms
• Access controls and monitoring
• Regular security updates

However, no system is 100% secure, and we cannot guarantee absolute security.

12. Children's Privacy

Inklink is not intended for users under 18 years of age.

We do not knowingly collect personal data from children. If such data is discovered, it will be deleted promptly.

13. Third-Party Links

The Services may contain links to third-party websites or services.

Inklink is not responsible for the privacy practices or content of third parties.

14. Changes to This Privacy Policy

Inklink may update this Privacy Policy from time to time.

Material changes will be communicated via the app or email.

Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact:

Inklink ApS

📧 support@inklinkup.com

🌐 https://theinklink.com